GDPR Policy - Kaci Kit

Telephone: 07307 163 574

Email: info@kacikit.com

Our commitment to your privacy We respect your privacy and want you to know how we use the data we collect when you visit our website. Our aim is to explain how we collect, use and store your information, making sure that your personal information is kept secure. The type of personal data held by Kaci Kit is currently for clients and consists of the client’s full name/s, phone number/s, personal address, email address to where goods will be delivered.

Why do we hold data of our customers/clients?

We hold data for our customer/clients for contractual purposes which are entered into when a customer chooses to sign and agree to our terms and conditions through our website Kaci Kit, for the purpose of placing orders of our online products and bespoke services request.

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If you’d prefer not to accept cookies, you can disable this by changing your browser settings. You can find out more about this at ico.org/cookies.

When submitting a contact form, we collect information such as your name, contact and e-mail details. The information gained will be deleted once contact has been made. Unless you agree to us holding your contact/email address for the purpose of notifying you of new products, services or competitions.

Keeping your information secure

To keep your personal information secure, we have information security measures in place. We will be sharing your home address via the internet with the company who deals with the distribution of your goods purchased through our website. Kaci Kit will retain your information through a copy of your email printed and kept securely in a locked filling cabinet. Your information will also be kept on a business phone with a secure password and on a hard drive which is password protected. Your data will also be transferred to an external hard drive which will be kept in a locked cabinet. Your invoice will be sent electronically and a hard copy stored in a locked cabinet.

Who can access and who holds your data?

Shirley Kaci and Poppy Malone owners of Kaci Kit are the controllers having the overall access to all data provided by you the client/s with exception to a client/s delivery address shared with the delivery company. (please see our delivery and returns policy)

How your Data is handled by Kaci Kit and its owners.

When you submit a request via email to purchase our product/s an exchange of emails takes place. During this process Kaci Kit have agreement and questionnaire forms serving as the base of the business Terms & Conditions that are required to be completed in order to access/purchase from Kaci Kit

How long will we keep your information?

We are committed to keeping your personal information only for so long as it necessary or where we have a legitimate interest to continue doing so. Our clients data is held on our internal systems and will remain in place until you the client/s no longer require the services of Kaci Kit. Once Kaci Kit is no longer providing a service with a client/s, the business will archive documents for a maximum period of two years unless a request has been made for us to extend this period. Client documents will otherwise be removed from the system.

Contacting Us When you contact us via e-mail, phone or social media, we will require information about you so that we can respond to your query.

Third Parties

The only persons other than Kaci Kit having access to your information is the manufacturer and postal service for the purpose of placing orders and delivering your goods. Postal services would have been given your delivery address when placing your order & Kaci Kit will notify you via email/text of the expected delivery day and time.

What happens if this privacy policy changes?

If we make changes to our Privacy Policy or Terms and Conditions, these will be available to read on our website.

Security Policy

We take security very seriously; our site uses high level encryption technology. We take all reasonable and necessary measures to protect the secureness of your data against misuse, loss and alteration. However, we cannot guarantee absolute security when you send your data over the internet and we cannot be held responsible. For maximum security your order is processed using secure service SSL 128 but encryption.

We will not e-mail you to confirm any personal details. Please never send your details such as passwords or login details via e-mail.You are responsible for keeping your account password safe, confidential and recommend you to not share this with others.

How Long is Your Data Held?

All of our clients data held on our internal systems will remain in place until you the client/s no longer require the services of Kaci Kit.
Once Kaci Kit are no longer providing a service with a client/s, the business will archive documents for a maximum period of two years unless a request has been made for us to extend this period, client documents will be removed from our systems.

Data

We will hold and process the information given at the time of ordering in accordance with the EU’s General Data Protection Regulation (GDPR) which was enforced 25thMay 2018.

Data Access Request

Clients can make a request to Kaci Kit to see the data which is held about them. A client may also make a request to have their data removed or for changes to be made.

Contact Us

We can be contacted for more information.

You can find out more information on your rights by visiting the Information Commissioners Office at www.ico.org.uk

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